Customer & Site Details

The identity, location and roof information that anchors the complete proposal.

A hybrid proposal must be tied to the correct electricity consumer, installation address and physical property. Accurate contact, ownership and roof information prevents avoidable changes during survey, utility review and final quotation.

Collect

Gather complete and legible inputs

Verify

Check the site, equipment and current process

Record

Keep confirmed decisions in the project file

Why It Matters

How this information affects design, approval, cost and project reliability.

The electricity connection, applicant identity and installation site must refer to the same project.
Roof type and usable area influence module layout, access, structure and cable routing.
Current photographs help identify shade, obstructions, roof condition and equipment locations before survey.
Reliable contact details are needed for survey scheduling, approvals, monitoring access and handover.

Complete Checklist

Everything that should be collected or confirmed for this readiness topic.

Owner or authorized company representative name.
Installation address with postcode and a map location if the site is difficult to identify.
Mobile number and email controlled by the applicant or project owner.
Property type: independent home, villa, clinic, office, shop or other use.
Ownership or occupancy position and any required owner or society permission.
Clear roof photographs from multiple directions, including parapets and obstructions.
Approximate roof dimensions, roof material and known waterproofing concerns.
Preferred inverter, battery and backup DB locations with access photographs.

Verification Process

The practical sequence used to review and confirm the information.

Match the customer name and address against the latest electricity bill.
Review roof photographs for immediate layout or access constraints.
Confirm who can approve roof work and electrical modifications.
Validate the survey contact and exact site location.
Record property-use constraints such as clinic hours, office uptime or residential quiet hours.

Common Issues to Avoid

Frequent gaps that cause redesign, delay, rejection or unrealistic expectations.

Electricity bill is in a different family member, tenant or previous owner's name.
Roof photographs show only open area and omit tanks, shadows, stairs or neighboring buildings.
Approximate roof area includes unusable setbacks or inaccessible zones.
The proposed equipment location has direct sun, water exposure, poor ventilation or insufficient clearance.
Society, landlord or property-owner approval is assumed but not confirmed.

Records Produced

The documents or outputs that should remain in the final project file.

Customer and site information sheet.
Initial roof and equipment-location photo record.
Survey appointment brief.
Open-issue list for ownership, access or permissions.
Preliminary site suitability note.

Ready When

The completion conditions that allow the proposal to move forward confidently.

Applicant identity and electricity connection are clearly matched.
Installation address and survey contact are confirmed.
Roof and proposed equipment areas are visible in current photographs.
Required owner, landlord or society permissions are identified.
No major access or property-use question remains unanswered.

Important planning note

Initial photographs support planning but do not replace a physical roof, structure, shade and electrical survey.

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